We guarantee to complete all of our regularly scheduled cleaning commitments on time. We also guarantee to promptly resolve any specific service issues within one business day. We deliver on our guarantee or the next cleaning is free.. Ask us for more details!
We have incorporated a color-coded system in the cleaning process. This method reduces cross-contamination. Different color micro-fiber clothes and flat mops are used to ensure the right result on every surface.
When we first meet with the client we make a detailed assessment of the customer’s needs and goals. The assessment is then converted into a checklist. Our crew follows and completes the checklist with every cleaning. This ensures quality service and guaranteed satisfaction.
Entretien Supérieur Cinq Étoiles makes security of your premises a top priority. We apply strict security measures to make sure that all doors and windows are locked. We follow the client’s protocol for lighting and ensure that all alarm systems are properly set.
Our cleaning crews are carefully screened with rigorous background check, they are fully insured and bonded and they are required to wear uniforms that identify them as maintenance staff. For extra security, our crew is trained to remain in full communication at all times while on the client’s property.